Shipping Policy

From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***

For standard deliveries, Colissimo is introducing the “contactless signature” to simplify deliveries. You will receive a 6-digit code and a QR code to give to the driver so that he can hand over your parcel. When ordering, please ensure that your e-mail address and cell phone number are included. Without this, and without the transmitted code, your parcel cannot be delivered.

Shipping & Delivery for the EU

We ship to the following countries: 

*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.

Shipping & Delivery for the UK

Orders under £150:

• Standard Colissimo Post Service (4 to 7 Business Days) = £9.00
• Express DHL (3 to 4 Business Days) = £14.00

Orders over £150:

• Standard Colissimo Post Service (4 to 7 Business Days) = Free
• Express DHL (3 to 4 Business Days) = £5.00

*Estimated delivery delays once parcels have been dispatched from our warehouse. Zone 3 delivery times may be delayed (1/2 business days) due to customs.
** Bank Holiday Closures: 1/01/2025, 21/04/2025, 01/05/2025, 08/05/2025, 29/05/2025, 09/06/2025, 14/07/2025, 15/08/2025, 01/11/2025, 11/11/2025, 25/12/2025.
*** Please go to Terms and Conditions for more information.