Shipping & Delivery
Holiday Shipping Schedule
Need it by the holiday? We got you covered. Find out everything you need to know about our Holiday Shipping Schedule for arrival by December 24, 2023. Even last-minute shoppers will get it shipped and under the tree if ordered by our order cut-off dates. Orders placed after the specified dates and times below cannot be guaranteed for holiday arrival:
Standard Shipping: Monday, December 16th, 2024 – Order by 10:00am CET
Express Shipping: Wednesday, December 18th, 2024 – Order by 10:00am CET
Disclaimer: During the holidays, we may use multiple carriers to get your order to you quickly. At times, there can be carrier delays outside of our control; we apologize in advance.
From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***
For standard deliveries, Colissimo is introducing the “contactless signature” to simplify deliveries. You will receive a 6-digit code and a QR code to give to the driver so that he can hand over your parcel. When ordering, please ensure that your e-mail address and cell phone number are included. Without this, and without the transmitted code, your parcel cannot be delivered.
Orders under £150:
- Standard Colissimo Post Service (4 to 7 Business Days) = £9.00
- Express DHL (3 to 4 Business Days) = £14.00
Orders over £150:
- Standard Colissimo Post Service (4 to 7 Business Days) = Free
- Express DHL (3 to 4 Business Days) = £5.00
*Estimated delivery delays once parcels have been dispatched from our warehouse.
** Bank Holiday Closures: 01/01/2024, 31/03/2024, 01/04/2024, 01/05/2024, 08/05/2024, 09/05/2024, 20/05/2024, 14/07/2024, 15/08/2024, 01/11/2024, 11/11/2024, 25/12/2024. 26/12/2024, 31/12/2024.
*** Please go to Terms and Conditions for more information.
