Customer Service
Need a Repair?
Shipping
Warranty
Returns
FAQs
Watch Manuals
Watch Size Guide
How To
Product Archive
Promotions
Contact Us

Shipping & Delivery

*UK orders may experience minor delays as we are experiencing much longer shipping times, we appreciate your patience.

From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***

For standard deliveries, Colissimo is introducing the “contactless signature” to simplify deliveries. You will receive a 6-digit code and a QR code to give to the driver so that he can hand over your parcel. When ordering, please ensure that your e-mail address and cell phone number are included. Without this, and without the transmitted code, your parcel cannot be delivered.

Orders under  £150:

  • Standard Colissimo Post Service (4 to 7 Business Days) = £9.00
  • Express DHL (3 to 4 Business Days) = £14.00

Orders over  £150:

  • Standard Colissimo Post Service (4 to 7 Business Days) = Free
  • Express DHL (3 to 4 Business Days) = £5.00

    *Estimated delivery delays once parcels have been dispatched from our warehouse. 
    **  Bank Holiday Closures: 01/01/2024, 31/03/2024, 01/04/2024, 01/05/2024, 08/05/2024, 09/05/2024, 20/05/2024, 14/07/2024, 15/08/2024, 01/11/2024, 11/11/2024, 25/12/2024. 26/12/2024, 31/12/2024.
    *** Please go to Terms and Conditions for more information.

    A Two-Way Conversation

    Need Help? Our CS team is live Monday to Thursday 9:00 - 12:30 / 14:00 - 18:00 And Friday 9:00 - 12:30 / 14:00 - 17:00. Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, or Twitter.