Shipping Policy
Delivery Territory
We ship to the following countries:
| Zone 1: | United Kingdom |
|---|
Shipping Rates & Delays
Due to COVID-19 precautions to keep employees safe and higher than normal shipping volumes with our carriers, you may experience a delay with your delivery. Keep an eye on your tracking number to follow your order’s progress.
From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***
Standard (3-4 Business Days)* :
- Orders under £100.00 = £10.00
- Orders over £100 = Free Shipping
Due to UK leaving the EU Customs Union (BREXIT) on 31 December 2020, shipments will be charged £10.00 for Orders under £100.00.
*Estimated delivery delays once parcels have been dispatched from our warehouse.
** Bank Holiday Closures: 1/01/2023, 10/04/2023, 01/05/2023 , 08/05/2023 , 18/05/2023, 29/05/2023, 14/07/2023, 15/08/2023, 01/11/2023, 11/11/2023, 25/12/2023.
*** Please go to Terms and Conditions for more information.
A Two-Way Conversation
25th Nixon Days : Our office will be exceptionally closed from Friday 11/08 to Tuesday 15/08.
Need Help? Our CS team is live Monday to Thursday 9:00 - 12:30 / 14:00 - 18:00 And Friday 9:00 - 12:30 / 14:00 - 17:00. Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, or Twitter.
