Return Policy

Return Policy

We hope you’re stoked with your gear but if you need to return something, we’re happy to help.

We offer returns within 30 days of the delivery date for orders placed on nixon.com.

Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment*.

Disclaimer: Facemasks and gaiters are non-refundable and therefore excluded from return policies, sorry!

Start A Return Now

Just a Few Easy Steps

  1. Start your return online at returns-uk.nixon.com.
  2. Pack your return in a secure, well-padded box.
  3. To return your order please write on the outside of the box :
    • Return destination : FMS - NXN Returns Department, 48 RUE DES VANNIERS, 40150 SOORTS-HOSSEGOR, FRANCE 
    • Your Nixon order number
    • And sender details

     

Don't forget to print out your Nixon invoice 3 times and add 2 of them in a transparent plastic sleeve attached to the outside of the box for custom clearance. The 3rd one should be left inside the parcel.

Send your package with a courier service that provides a tracking number, Nixon cannot be held responsible for transport or reimbursement of self-shipment costs.

Important notice : Additional customs' charges may be applied by the courier, we recommend contacting your local authorities or custom offices to check out any applicable customs charges and custom forms to fill. If Nixon should be required to pay customs duties whilst receiving your return order, delivery acceptance would be refused.

 ATTENTION: Returns from Andorra, Iceland, Norway, Switzerland, the United Kingdom, or Turkey are not free. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box to: NIXON EUROPE- Return dpt, FMS, 48 RUE DES VANNIERS, 40150 SOORTS-HOSSEGOR, FRANCE

Free Gift With Purchase Returns Terms and Conditions:

If returning a qualifying Nixon purchase, the customer may either: (a) include unused and undamaged gift with return to be refunded in full; or (b) return Nixon product but keep gift and be charged by Nixon for its value.

Deal & Family and Friends Discount Codes

Items purchased under these programs are final sale.

Discount codes related to a repair

Items purchased under these programs are final sale. View more details.

*Please see Terms & Conditions for more information.

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